Refund and Returns Policy

Refund Policy for Imagine Dragons Merchandise Store

Thank you for shopping with us at Imagine Dragons Merchandise Store. We hope you are satisfied with your purchase. If you are not completely satisfied, please review our refund policy below:

1. Return Window:
   We accept returns within 7 days of receiving your order. After this period, we are unable to process any returns or exchanges.

2. Return Process:
   To initiate a return, please contact us at support@shopimaginedragon.com. We will provide you with the necessary instructions to return your items.

3. Condition of Items:
   All returned products must be in their original condition, unworn, and unwashed. Please ensure that items are packed in the same packaging as when they were received to ensure they are protected during the return shipping process.

4. Return Shipping:
   Customers are responsible for the return shipping cost. We recommend using a trackable shipping service to ensure the safe return of your items.

5. Refund Option (Partial Refund):
   If you do not wish to return the product but would prefer a partial refund, we offer a half refund option. Please contact us via email to discuss this option further.

6. Contact Us:
   For any questions or assistance, feel free to reach out to us at support@shopimaginedragon.com. We will do our best to assist you with your return and refund request.

7. Refund Process:
   Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment.

Thank you for choosing Imagine Dragons Merchandise Store! We appreciate your support and look forward to serving you again in the future.

Website: shopimaginedragon.com